New Publication - Adoption of AI-Based Scribes in Telemedicine: Provider Attitudes and Insights

Excited to share that UMMC's COE recent publication in Telemedicine and e-Health highlights emerging innovations in telehealth workflows through the adoption of AI-based scribes during virtual care encounters. This study examines provider experiences using AI-driven documentation tools in telemedicine settings, with findings demonstrating meaningful reductions in documentation burden, improved workflow efficiency, and enhanced provider satisfaction.

Register Now for Upcoming ECHO Sessions!

📣 Registration Open for ECHO Sessions!

Get ready to join us for our upcoming ECHO sessions—designed to connect experts, share knowledge, and support continuous learning.

🗓️ Mark your calendars!
More information on topics, speakers, and session times will be available soon.

Don’t miss out—secure your spot today!

Launch of the General Neurology Project ECHO

We’re excited to announce the launch of the General Neurology Project ECHO, in collaboration with the National Multiple Sclerosis Society.

đź“… Kicks off October 9 | Every 2nd Thursday at Noon

đź’» Virtual via Zoom

👩‍⚕️ Open to Physicians, Nurses, Nurse Practitioners, PAs, and Allied Health Professionals

This ECHO will expand access to neurology expertise, improve patient outcomes, and promote equity in neurological care—especially in underserved areas.

👉 Register now and join us: https://iecho.org/public/program/PRGM17496694603637GBRKTNRWD

AI Innovations at National Bootcamp

The Telehealth Center of Excellence at the University of Mississippi Medical Center (UMMC) was invited to present at the California Telehealth Resource Center's Healthcare AI Bootcamp in Los Angeles. The session, “Diving Deeper for Individual Mastery: Opportunity and Risk in Healthcare,” was presented in collaboration with Dr. Ethan Goh, MD from Stanford. This session explored both the potential and challenges of artificial intelligence in healthcare.

During the presentation, UMMC highlighted several groundbreaking projects that are transforming care through AI innovation:

  • AI-based medical scribe technology – Designed to reduce clinician documentation time, improve patient engagement, and help combat provider burnout.

  • AI-assisted fall prevention in virtual nursing – Implemented to prevent injuries, save staff hours, and improve patient safety metrics.

These initiatives demonstrate how UMMC is leveraging AI to advance patient care, enhance operational efficiency, and support provider well-being.

Support Youth Mental Wellness with Mental Health First Aid

Did you know that 1 in 5 teens experience a mental health condition and half of all mental illnesses begin by age 14? Youth Mental Health First Aid is an evidence-based training that teaches how to identify, understand, and respond to signs of mental health and substance use challenges in adolescents ages 12–18.

Ideal for teachers, school staff, coaches, parents, and anyone working with youth, the training covers critical topics such as depression, anxiety, trauma, substance use, and crisis response.

Learn how to support young people using the ALGEE action plan:

  • Assess for risk of harm

  • Listen nonjudgmentally

  • Give reassurance

  • Encourage professional help

  • Encourage self-help and support

Courses are available in-person, virtually, or in a blended format. Register here for a class!

Advancing Digital Health Policy on Capitol Hill

Dr. Saurabh Chandra of the UMMC Center of Excellence (COE) recently attended the Center for Telehealth and eHealth Law (CTeL) Digital Health Summit in Washington, D.C., held on Capitol Hill. The event convened industry leaders, policymakers, and innovators working at the forefront of digital health transformation.

This summit provided a platform to align healthcare innovation with national policy priorities and emphasize the critical role of telehealth in expanding access to care.

These conversations are helping to shape the next chapter of digital health policy and innovation—defining what’s possible for the future of virtual care.

UMMC COE Attends MSMA CME in the Sand!

This past week UMMC's COE team, Kyle Brewer, Gregrey Hall, and Saurabh Chandra MD, PhD, MBA had the privilege to attend CME in the Sand, hosted by the Mississippi State Medical Association (MSMA). It was an honor to join the panel discussion on “AI Safety and Ethics in Medicine”.

We explored critical topics including transparency in AI systems, data privacy, bias prevention, ethical frameworks, and how AI is reshaping healthcare delivery, especially through telehealth.

The discussion reinforced a vital message: while artificial intelligence holds great promise for improving patient outcomes and operational efficiency, its integration must be grounded in responsibility, equity, and ethics. As we innovate, we must ensure that patient safety and trust remain at the center of all advancements.

We look forward to continuing these important conversations with healthcare and technology leaders across the region and beyond.

New Publication Alert!

Excited to share that UMMC's COE Principal Investigator, Dr. Yunxi Zhang's latest publication in npj Digital Medicine!

In this study, her and team analyzed Medicare data to examine the impact of telehealth use for primary care in Mississippi.

Findings suggest that the higher absolute costs observed among telehealth users likely reflect underlying healthcare needs, rather than being driven by telehealth utilization itself.

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