NRHA Webinar: How Rural Healthcare Organizations Can Improve Outcomes and Reduce Acute Care Utilization Through Sustainable Digital Chronic Disease Management

What does it take to move from a reactive chronic care model to a proactive, sustainable digital care strategy? In this session, two rural telehealth leaders will share practical lessons from designing and scaling RPM, CCM, and APCM programs across rural patient populations. Attendees will learn from real-world implementation experience and program outcomes, including reduced acute care utilization, fewer hospital days, and improved chronic disease control, while exploring practical strategies to build sustainable digital care models in rural healthcare.

With experience leading remote patient monitoring, virtual care workflows, team-based chronic disease management, and pharmacist-integrated medication optimization, Tanya Tucker, BSN, RN, and Carly Brown, PharmD, CPAHA, will walk attendees through the operational decisions that make these programs work in rural settings.

Learning Objectives:

1. Identify which digital chronic disease management model best aligns with your organization's patient population, staffing capacity, and financial goals.

2. Apply practical workflow, staffing, escalation, and documentation strategies to support sustainable RPM, CCM, or APCM implementation.

3. Recognize common barriers including digital literacy, alert fatigue, billing confusion, and workflow burden, and evaluate proven approaches to address them.

Whether your organization is launching its first RPM program, expanding chronic care management, or preparing for future value-based care models, this session will help you determine where to start and how to build a program that improves outcomes, supports staff, and strengthens long-term sustainability